Refund policy

60-Day Money-Back Guarantee

We want Amaro to become part of your evenings. If it isn't for you, email us at support@tryamaro.com within 60 days of delivery and we'll refund your order — even if the tin is opened or used.

How to request a refund

1. Email support@tryamaro.com with your order number and the email used at checkout.
2. Tell us briefly what didn't work for you (it helps us improve, but it's never a condition of your refund).
3. We'll confirm your refund within 2 business days. In most cases you don't need to send anything back.

Refunds go back to your original payment method. Depending on your bank, it can take 5–10 business days for the refund to appear.

Damaged, wrong or missing items

If your order arrives damaged, incorrect or incomplete, email us within 14 days of delivery with your order number and a photo and we'll send a replacement or refund at no cost to you.

Cancellations

Need to change or cancel? Email us as soon as possible. We can cancel any order that hasn't shipped yet.

Limits

The guarantee covers one refund per customer and household, for orders placed on our official store. Products bought from third-party sellers or marketplaces aren't covered.